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When it’s just not good enough
Recently my boss said to me, that from what he had heard, one of my clients wasn’t really making progress. When I asked where he had heard this, he said from the client themselves! I was astounded and reeled off a list of all the things I know they have accomplished in the last 12…
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Held to ransom by a team member
Isn’t it funny how sometimes our good nature doesn’t always work in our favour. I have heard several stories this year of Accountants who have allowed a once trusted team member to become the most terrible of business terrorists. It often happens because we need someone to turn to, because we don’t have anyone else…
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You’re not alone.
We recently ran an event with some of our members where we shared our challenges and came up with solutions and resources to help. When we asked what the most valuable part of the day– they all said– without exception– that it has been finding out that others in the accountancy profession have the same…
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Who’s got the most annoying client?
Last night I had a conversation with 4 accountants who appeared to be in a contest for “who has the worst, barmiest, annoying client” competition. It is amazing that even these “switched on” accountants still work with these types of clients. Each admitted that they consume huge amounts of time and energy and are bad…
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Deal with it
I often hear this phrase about an employee… “They are really sweet but I just can’t trust them to do everything they are supposed to!” Sound familiar? Well, you have 2 choices: Get rid of them – if you can’t trust them to do the work you will be constantly worrying about it and…
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Being part of something special
It can be quite lonely running an Accountancy Practice can’t it. In our personal lives we have family and friends who we can share companionship with, air feelings, frustrations and emotions with. But in our business lives we don’t always get the chance to do that do we? Even having a team of people or…
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It takes time to catch the correct “fish”
Many businesses tell me that they want more customers. They throw lots of money at marketing campaigns with few successful ideal leads. So who are your ideal clients and what’s the best way to catch them? It may be an odd link but perhaps you should think of yourself as fishermen/women. Getting more customers is…
