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When it comes to customer service only remarkable service will do…
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The 7 mistakes stopping you earning £200,000 annual profit
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A rainy day doesn’t have to be a bad day
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When you are raped…
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Time for an out of body experience
Shane Lukas, AVN When was the last time you walked in to your office and assessed it as a potential customer? What do your prospects see and think when they walk in to your office? You walk in there every single day; you may have become blind to the things that a fresh pair of…
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It takes time to catch the correct “fish”
Many businesses tell me that they want more customers. They throw lots of money at marketing campaigns with few successful ideal leads. So who are your ideal clients and what’s the best way to catch them? It may be an odd link but perhaps you should think of yourself as fishermen/women. Getting more customers is…
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From considering drastic action to a cultural (and cash-flow) revolution
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Gaining clarity – To start you need to stop.
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Accountant discovers an extra day per week
What would you do with an extra day per week? The conventional journey of a start up accountant is usually one that starts from the spare bedroom. As the client base grows and the revenue comes in that situation progresses to rented office space in order to give the practice a more professional feel for…
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B is for Benchmarking
Often just by understanding where you are against that of your competitors you can identify where you are just giving away money. Are you really performing as well as you think? If you own a business ask your accountant if they can Benchmark your firm against others in the same industry or area. With a…