Gearing 1: Better Communication For A High-Performing Practice
Increase productivity and team engagement
What you’ll learn:
- What makes a great team
- Understand communication styles and profiles
- A recruitment system that works
- Constructive feedback
Online – 9:30 to 13:30
2025 dates:
Check for 2026
Gearing 2: The Right People In The Right Role
Understanding roles and accountability
What you’ll learn:
- Put the right people in the right roles to fulfil your future goals
- Motivate and engage your team
- Create a culture of accountability
Online – 9:30 to 13:30
2025 dates:
5th November – cancelled
Gearing 3: How To Ensure Clients Stay And Pay
6 star customer experience
What you’ll learn:
- Create memorable touchpoints at every step of the client journey
- Turn difficult clients into ideal clients (or ex-clients)
- A customer experience worth shouting about
Online – 9:30 to 13:30
2025 dates:
12th November – cancelled