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Get better referrals

Many Accountants tell me they don’t need to advertise as their work is referred to them. That’s great because it speaks volumes about the quality of your work, but let me ask you, are you in control of those referrals? Sometimes, the wrong people are referred and you feel compelled to deal with them. So,…
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Why financial incentives inhibit quality thinking

We’ve always understood that a great motivator is to attach financial incentives to goals and targets haven’t we? The promise of bonuses and commissions will surely get the workforce going. Although it’s true that people might try to work faster in order to achieve this result, research has shown time and time again that this…
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If Superman was real

In the comic books and films, Superman felt duty bound to use his powers for good. He’s often portrayed as saving a cat from a tree or preventing the odd jewellery heist and most often in the fictional city of metropolis in the USA. But if Superman were real do you really think he’d focus…
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Awards – Why Bother?

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When it comes to customer service only remarkable service will do…

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February…the month of love. It’s also the month of more tea and cake!

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The 7 mistakes stopping you earning £200,000 annual profit

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When you are raped…

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Andrew Miller

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Emma Slack

