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Fantastic Teams #8 – Terrorists
Values are incredibly important in every day life. You will know that there are some people you can instantly connect with, strike up a great dialogue and become friends very quickly. Other’s no matter how hard you try, you simply can’t connect, you almost take an instant dislike to them and you don’t always understand…
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Fear Setting – We suffer more in imagination than in reality
Everyone talks about Goal Setting – but some of us just aren’t that motivated by goals. Some of us are instead crippled by fear. In this amazing TED talk Tim Ferris explains a simple exercise that can help us avoid self destruction and give us the confidence to do things that we currently feel we…
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Fantastic Teams #7 – Be Grateful!
It’s so easy to fall in to the trap of accepting great work and effort from members of your team and forget to express your gratitude. Often, I hear people say – ‘I thank them through their salary’. A salary is simply an enabler for someone to be able to work for you. It enables…
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Fantastic Teams #6 – Do YOU really understand?
How well do you really understand your team? How much time do you invest in getting to know them? What motivates every individual in your team? Most often it’s assumed to be financial incentives but in fact, that’s not always the best motivator. Do you understand what might be holding them back from giving their…
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Fantastic Teams #5 – Passion needs patient zero
Everybody wants their teams to be more engaged and passionate about what they do but passion is contagious, it’s infectious. In order for it to spread, it has to be present in the first place. It has to be present in you. Are you, the leader/business owners truly engaged and passionate about what you do…
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Fantastic Team #4 – Whose fault is it anyway?
When things go wrong in your business are you quick to blame others? Or do you take responsibility yourself? In my blog about the Initiative Ladder (Fantastic Teams #1) I explained that mistakes must be allowed to happen – on the understanding that the team member who made the mistake is ready to take the…
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Fantastic Teams #3 – Defining Leadership
When I made the decision to write this blog about the definition of leadership I had a flashback to my youth. I was a Star Trek fan (well, I still am!) and I remembered an episode where Spock reminded Captain Kirk that he would lose faith and command of the crew if he were seen…
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Fantastic Teams #2 Kill the staff…
…culture! I’ve always hated the word ‘staff’. It immediately infers an ‘us’ the employer/manager and ‘them’ the employed. It puts people in their place. it’s derogatory, it dates back to a time of command and control and it’s not conducive to developing a team of people who all feel a sense of ownership to the…
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Fantastic Teams #1 – Get your team to step up
AVN Practice Growth Experts What do I mean by stepping up? Let’s look at a scenario and forgive me, it’s a negative scenario but it’s a common one… A scenario Lets say a customer has reported a problem; they have a complaint. An employee of yours takes the call, makes a note of the problem…
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Why blowing your Trumpet is a must…
Many people do not take the credit or shout about what a great service, experience or what difference they may have made to a person’s life. We are all guilty of this and we really need to accept the recognition of this and ‘Blow our own trumpet’ and be proud of our many achievements; this can…
