Category: AVN Insights

What does a great team look like in business?   Well, I’m sure many will have differing opinions about that.  In my opinion it’s a group of people who are 100% committed to the cause of the business, who selflessly act in the best interests of the business even if at the expense of their…

The things that really successful practices do and what they have in common was the subject of a three year research project by Steve Pipe for AVN. With remarkable candour and generosity of spirit, the firms we studied revealed in precise detail exactly what they do to generate extraordinary results for themselves and their clients.…

Our research has shown that Accountancy Practices suffer from the similar issues and their ability to deal with them effectively is often governed by their own understanding. Therefore the first step is to get Clarity on what you as an Accountancy Practice owner is looking to achieve from your business and develop a plan around…

I was listening to a great webinar today and one of the key points that hit home to me was that Disney is every companies competitor! Why? Well Disney delivers exceptional customer service. They don’t just perform above what you expect they go above and beyond that. They create an experience that lasts for years, they create memories that…

Recently I have been considering what is it that drives me. What equates to success and what drives me. When you ask what is success, you often think of earning money, profit or some other monetary gain. But when you actually really think, this is all irrelevant what really matters is family, health, love, understanding…

Following on from a great webinar I watched last week, the presenter Shane Lukas shared with me his magical guide to a successful presentation or webinar:- Pre Party – get rapport going with audience. Say hello and talk to people, this shows it is live and allows the audience to connect with you. At the start…