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Make mistakes sharing part of your culture
No matter how much of a perfectionist, we all make mistakes – fact. What we do with those mistakes can make a profound difference to the success of your Accountancy Practice. All too often, we try to cover up the mistake, not admit to it for fear of being seen as incompetent. In my younger…
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Do you have pre-conceived ideas about which clients want your help?
We are always being told to offer more added value services to our existing clients, and the feedback I often get from accountants is that ‘my clients are too small!’. While this statement seems to make sense, I believe that clients are never too large or small financially for your help – it’s all about…
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How to make money while you’re on the beach
Imagine this…a two week Caribbean cruise with your family. No internet access. No telephones. No access to your business. But you are completely relaxed, just enjoying the sights and sounds around you, and making memories with those people that you love the most. Back home you know that your business is thriving – you have…
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Get better referrals
Many Accountants tell me they don’t need to advertise as their work is referred to them. That’s great because it speaks volumes about the quality of your work, but let me ask you, are you in control of those referrals? Sometimes, the wrong people are referred and you feel compelled to deal with them. So,…
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Why financial incentives inhibit quality thinking
We’ve always understood that a great motivator is to attach financial incentives to goals and targets haven’t we? The promise of bonuses and commissions will surely get the workforce going. Although it’s true that people might try to work faster in order to achieve this result, research has shown time and time again that this…
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If Superman was real
In the comic books and films, Superman felt duty bound to use his powers for good. He’s often portrayed as saving a cat from a tree or preventing the odd jewellery heist and most often in the fictional city of metropolis in the USA. But if Superman were real do you really think he’d focus…
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Awards – Why Bother?
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When it comes to customer service only remarkable service will do…
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February…the month of love. It’s also the month of more tea and cake!
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The 7 mistakes stopping you earning £200,000 annual profit